Logging into SafeScript NSW after an update

On 24 May 2022 updates were made to the SafeScript NSW system which will streamline the login process and improve responsiveness and performance.

These updates will take effect automatically and you should be able to access the SafeScript NSW Portal as you would normally.

If you experience any issues logging in for the first time after the enhancements were implemented (for example, a spinning wheel displays indefinitely), you should take the following steps:

  1. Open the SafeScript NSW Portal https://hp.safescript.health.nsw.gov.au.

  2. Refresh the webpage by:

    • Pressing ‘Ctrl and F5’ if using a Microsoft Edge, Explorer, Google Chrome or Firefox browser.

    • Clicking on the Refresh arrow icon on the right-hand side of the web address bar if using a Safari browser.

  3. SafeScript NSW should reload successfully and you will be able to log in.

Update your bookmark

If you have previously saved the SafeScript NSW login page as a bookmark, you will need to resave it after completing the above steps: https://hp.safescript.health.nsw.gov.au.

Technical support

If you have any technical questions about SafeScript NSW, contact 1800 776 633 or email nswrtpm@fred.com.au.

For more information about the SafeScript NSW program, visit www.safescript.health.nsw.gov.au.